Returns & Exchanges

At Flourist, we take great pride in the quality of our freshly milled grains and dry goods. Due to the perishable nature of our products, we do not accept returns, but we are committed to ensuring you are completely satisfied with your order.

Return Process

• 1.
  Inspect Your Delivery

  Upon receiving your package, please inspect the contents immediately for any signs of damage or missing items from your order.

• 2.
  Document Issues

  If there is an issue with your flour or grains, take a clear photo of the product and the packaging to help us understand what went wrong.

• 3.
  Contact Support

  Email our customer care team within 7 days of delivery with your order number and photos to initiate a resolution or replacement.

• 4.
  Receive Resolution

  Our team will review your request and issue a store credit or dispatch a replacement for any damaged or incorrect items at no additional cost.